Many patients ask for information about when payment is due for services. The following information should address most circumstances. If you have any questions, please do not hesitate to contact our Financial Administrator.
Before you begin any treatment cycle, you may need certain tests that help determine the cause of your infertility. Payment is due in full at time of your service. We work with most PPO insurance companies and we will bill for these services whenever possible. We will provide you with a superbill so that you may discuss the possibility of coverage with your insurance carrier.
IVF Cycle Fees (All PFCLA Program Plans)
Cycle fees are due in full before you and/or your surrogate or donor start fertility medications. After consulting with a physician and deciding on a treatment plan, our financial coordination team will send you an invoice. Once payment is remitted, we can assign your coordination concierge, who will reach out to get your journey started. If applicable, we do require confirmation from your insurance company stating that you have IVF coverage, and indicating the specific services they will cover. We will attempt to get pre-authorization for you. If your insurance does not cover 100% of the services you require, a deposit from you will be necessary before the cycle of treatment begins.
Outside Lab Charges/Shipping Costs
Not all PFCLA plans include lab tests. And some of our lab tests are referred to an outside laboratory for processing. This laboratory (such as MedScience or LabCorp) will bill your insurance for you, with any applicable balance billed to you directly. Other laboratories, such as Reproductive Immunology Associate’s Laboratory in Van Nuys, require that a payment accompany the specimen. While PFCLA does not make a charge for collecting these specimens, we do incur Federal Express expenses related to shipping. You are responsible for payment of packaging & shipping costs.
Methods of Payment
For your convenience, we accept wire transfers, personal checks (U.S. dollars), cash and all major credit cards (VISA, MC, AMEX, Discover). A fee is incurred for credit card transactions and returned checks.
If treatment is cancelled after it has been initiated, we will review your account and only charge you for procedures completed before the time of the cancellation. In some instances, such as when an IVF cycle has already been started, a cancellation fee is charged for non-medical cancellation reasons. Please check with our office for the amount charged.
We Will Assist You Financially
- Conventional: This includes a woman doing IVF using her own eggs and uterus to carry her child.
- Egg Donation: This includes a woman doing IVF using an egg donor and her uterus to carry her child.
- Surrogacy: This includes a woman doing IVF using her own eggs and a surrogate to carry her child.
- Egg donation & Surrogacy: This includes Intended Parents doing IVF using donor eggs and a surrogate to carry a child.
- Freezing: This includes pricing of all freezing involved treatments.